Booking Terms and Conditions

1. DEFINITIONS AND INTERPRETATION

1.1 The parties are defined as 'the supplier', which is Associated Training & Consultancy, the parent company of Sterling Safety Training, and the 'the company' is 'the client'.

1.2 This agreement shall be subject to the laws of England and Wales to the exclusive jurisdiction of whose courts the parties hereby submit.

2. TOTAL BOOKING VALUE

Prices do not include value added tax, which will be added to the total invoice amount at the current rate or any charges for hotel accommodation/conference facilities.

3. PAYMENT TERMS

For the discounted 'Immediate Payment Price', payment is required immediately if paying by credit card. If paying by cheque, the cheque must be received by us within 7 (seven) working days of the online booking form being sent to us. For the 'Delayed Booking Price', a 50% non-refundable deposit is required upon receipt of the invoice, with the balance payable seven days prior to the course commencement date.

4. CHANGES TO ORIGINAL ORDER

4.1 There will be no charge if a substitute person from your organisation wishes to replace the original delegate on the same date and same course.

4.2 Substitutions notified to our office within 72 hours of the course commencement date may result in the original name appearing on course documentation.

5. CANCELLATIONS

5.1 Cancellations made within 28 days of the course will incur the full course fee.

5.2 Associated Training and Consultancy reserves the right to re-schedule course dates due to circumstances outside their reasonable control except where the conditions defined in section 6 apply.

6. TERMINATION

The client may terminate this Agreement immediately by notice in writing if the supplier shall:-

6.1 be in breach of any of the terms of this Agreement which in the case of a breach capable of remedy is not remedied by the supplier within 10 days of receipt by the supplier of a notice from the client specifying the breach and requiring its remedy.

6.2 be incompetent, guilty of gross misconduct and/or any serious or persistent negligence in respect of his/her obligations hereunder.

6.3 fail or refuse after written warning to carry out the duties reasonably and properly required of him/her hereunder.

7. FORCE MAJEURE

Neither party shall be liable in damages or have the right to terminate this Agreement for any delay or default in performing hereunder if such delay or default is caused by conditions beyond its control including, but not limited to Acts of God, Government restrictions (including the denial or cancellation of any export or other necessary licence), wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected.

8. DELEGATE ACCOMMODATION

8.1 All delegate accommodation costs, in their entirety, are the responsibility of the delegate or client company and must be settled on departure from the hotel, unless prior credit facilities have been arranged with the hotel.

8.2 In the event of cancellation, the hotel's Terms & Conditions of Business apply. You may be liable for cancellation charges if you do not give sufficient notice.

9. TEAM BUILDING EVENTS

For all team building and leadership development programmes where 'team building activities' are part of the programme it is the client's responsibility to provide suitable insurance for its delegates.

10. NOTICES

Any notice required by this Agreement to be given by either party to the other shall be in writing and shall be served by sending the same by registered post or recorded delivery to the last known address of the other party and shall be deemed to have been served on the day following posting. Any receipt issued by the postal authorities shall be conclusive evidence of the fact and a date of posting of any such notice.