CIEH Level 2 Award in Conflict Resolution and Personal Safety
Overview:
Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives and commitment to prosecution have brought improvements in organisations like the NHS, London Underground and many pubs and clubs that now work together to monitor and bar known troublemakers. Yet high staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to businesses can be very high indeed.
The CIEH has developed this qualification to help organisations protect their staff as well as their organisational and operational effectiveness.
Outline Programme:
The qualification covers the following topics:
Qualification Information:
Designed for: All employees
Course duration: 6 hours
Assessment method: Multiple choice examination
QCA Accredited: Yes
Level: New Level 2
More Information
To discuss how a CIEH accredited course can benefit you or your business, call us on 0800 783 1184 or e-mail us at contact@sterlingsafetytraining.co.uk